A camera system witout remote access is like walking in the dark.
Remote viewing is the number two most important feature of your DVR after HD recording.
Losing access to your cameras feels like having no CCTV at all, recovering the access might be a matter configuring your DVR, Router, and or Phone's app, to get the cameras back in your phone, but it is important to quickly determine if the remote access is the only lost feature in your Surveillance System.
If you are not local in Fort Lauderdale, Miami or Boca Raton Florida we can configure your DVR's remote access via remote connection.
A few syntoms in your CCTV System can tell you that your remote access went out of configuration
You might had your cameras working fine from the initial installation, at some point with no apparent reason the app in the phones says Connection Failed or you just see black squares with the No Video wordson the phone screen.
No video feed from your cameras on the phone?
The Camera remote access only works from home.
The camera's phone app says no connection.
You see video on a monitor connected to the DVR
This easy hack will avoid your CCTV Technician's $$ Service Call.
A power outage, a temporary internet disconnection or any other small issue can turn into losing your cameras access. 50% of the time it can be solved with a small power cycle rutine.
Locate your DVR's power switch or power cable.
Locate you Internet Router's power switch or power cable.
Disconnect them or turn them both OFF.
Turn them back ON
There isn't timing requirements to power cycle your security system, one after the other is OK.
After you Powered Cycled your DVR and your Internet Router, let them re-initiate and wait for about 5 minutes, go to your phone and make sure to completly close the App, and then open it up again. Try to access your cameras and see if they work.
Note: If you have Home In, and Home Away configurations, make sure to use HOME AWAY with your phone's Wi-Fi OFF. Use HOME IN with your Wi-Fi ON, If you din't have two configurations check your Camera's APP both ways, with your Wi-FI ON and OFF.
RECOVER YOUR DVR ACCESS
Can't view your Security Cameras Remotely?
Our CCTV remote access configuration service will setup your DVR, Router and Cameras to reclaim access to your DVR.
If your Cameras Access didn't get back on your Phone's app, we can help you configuring them.
You will get your DVR and router configured to start enjoying the convinience of the remote access to your cameras to see live view, past events and all the features that your DVR is able to do from a remote acces.
Via Remote Access we will
Configure your DVR.
Configure your Router
Drive your through the configuration of your phone's app.
1 Year Warranty of the configuration service.
If you are in Fort Lauderdale, Miami, Boca or any other City of South Florida, we can do a service call to configure your all the above, and check your complete Health check of your Security Camera System.